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At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,

inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,

and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a person with a disability, please let us know by emailing [email protected], as adjustments can be made to help support you in your application process.

Business Operation Manager

Number of positions: 1 Job Location: Edmonds C03

Employment type: Permanent Region: Lower Mainland

Hours of work: Full time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 109,700.00 - 138,700.00

What you'll do The Business Operations Manager is responsible for leading administrative and workplace services for Capital

Construction. The role is accountable for developing service delivery models, organizational structures, and resource strategies that ensure administrative and business support evolves to meet operational requirements and business priorities.

- Lead and develop a team of unionized and management employees, including recruitment, employee development,

performance management, succession planning, and labour relations.
- Design and maintain the structure of the administrative support team to meet changing business needs.
- Assess workload, service demands, and priorities and adjust staffing levels, roles, and resources to ensure effective

service delivery.
- Lead and support business improvement initiatives that simplify processes, improve service delivery, and increase

operational effectiveness.




- Establish service standards, performance measures, and reporting to monitor team performance and support decision-

making.
- Ensure effective delivery of business support services, including workplace services such as team events and conference

delivery, employee onboarding and offboarding, training coordination, office equipment management, fleet administration,

and staffing support activities.

- Lead business planning, budgeting, workforce planning, and resource management activities.
- Build and maintain effective working relationships with internal and external stakeholders.
- Identify service gaps, operational challenges, and emerging business needs and implement practical solutions.

What you bring

- Undergraduate degree in Business Administration, Commerce, Operations Management, Public Administration, or a

related discipline (an equivalent combination of education, training, and experience may be considered).
- Eight (8) or more years of progressive leadership experience supporting business operations, operational services,

administrative functions, project delivery, or related business environments.
- Demonstrated experience leading and developing teams in a unionized environment, including workforce planning,

organizational design, employee development, performance management, labour relations, and change management.
- Demonstrated experience assessing business needs and aligning organizational structures, resources, and service

delivery models to support operational objectives.




- Demonstrated experience leading cross-functional initiatives and managing complex stakeholder relationships within a

large organization.
- Strong knowledge of business operations, governance, budgeting, performance measurement, resource management,

continuous improvement, and operational planning practices.
- Exceptional relationship management, communication, negotiation, and influencing skills, with the ability to build

consensus and achieve results across multiple stakeholder groups.
- Strong analytical, problem-solving, and strategic thinking skills, with the ability to exercise sound judgment and provide

recommendations regarding complex operational and business matters.
- Demonstrated commitment to employee engagement, continuous improvement, innovation, and customer service

excellence. What we offer

- A comprehensive benefits package
- A minimum of 15 paid vacation days
- A lifetime pension
- Flexible work model, depending on your role type
- Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits. What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P; employees must meet the time in role requirements specified in the updated M&P; TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,

include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

- Shortlisted applicants will be required to complete an online leadership assessment as part of the interview process.

- Please note that additional positions may be available depending on the business needs.

Location: Burnaby, British Columbia, Canada V3N 4X8 Date Posted: 2026-09-21 Closing Date: 2026-10-05

For internal use 52495042

📌 Business Operation Manager (Burnaby)
🏢 BC Hydro
📍 Burnaby