Take charge at Second Cup Cafe as a Shift Supervisor, leading daily cafe operations with enthusiasm. Inspire your team while ensuring outstanding customer service and operational efficiency. As the Shift Supervisor, your role will be critical in managing team performance and overall customer satisfaction. You’ll be responsible for merchandising, training, and overseeing administrative tasks, ensuring compliance with company policies. Key Responsibilities:

- Oversee daily operations to align with company standards
- Lead and train team members for optimal performance
- Ensure high-quality customer service and manage escalated issues
- Handle cash transactions and POS systems with accuracy
- Conduct stock and cash counts as needed Requirements:
- Experience in supervising or managing teams
- Robust knowledge of espresso bar and cafe operations
- Proficiency in cash handling and POS systems
- Proven leadership and teamwork skills
- Strong communication proficiency Make an impact as a Shift Supervisor and contribute to the success of Second Cup Cafe!

📌 Cafe Shift Supervisor Role at Second Cup (Mississauga)
🏢 Kibbi Technologies
📍 Mississauga