Cannabis Concierge

THC Hub | Fort Sasketchewan

About THC Hub

THC Hub is a customer-focused cannabis retail destination dedicated to creating a welcoming, knowledgeable, and professional experience for every guest. We’re looking for a personable Cannabis Concierge to join our team and help customers navigate our products and services.

The Role

As a Cannabis Concierge, you’ll be one of the first points of contact for our customers. You’ll help create a positive experience by providing product information, answering questions, assisting with product selection, and ensuring customers receive knowledgeable and responsible service.

Key Responsibilities

- Welcome customers and provide friendly, professional service
- Learn and communicate accurate information about cannabis products, formats, and applicable regulations
- Ask questions to understand customers’ preferences and provide appropriate product information
- Assist customers with navigating the store and product selection
- Maintain a clean, organized, and welcoming retail environment
- Process transactions accurately and efficiently
- Follow all applicable cannabis laws, regulations, age-verification requirements, and company policies
- Protect customer privacy and handle transactions responsibly
- Stay up to date on product knowledge, store procedures, and regulatory requirements
- Support the team with inventory, merchandising, opening/closing duties, and other retail responsibilities as needed

What We’re Looking For
- Friendly, outgoing, and professional personality
- Strong communication and customer-service skills




- Comfortable speaking with a wide range of customers
- Interest in cannabis and willingness to continually learn about products and regulations
- Reliable, punctual, and able to work effectively as part of a team
- Strong attention to detail
- Previous cannabis retail, retail, hospitality, or customer-service experience is an asset
- Ability to meet all applicable legal requirements for employment in a cannabis retail environment

What We Offer
- A welcoming and team-oriented work environment
- Cannabis product education and ongoing learning opportunities
- Opportunities to develop your retail and customer-service skills
- Employee discounts and other perks, where permitted by applicable law and company policy
- Opportunities for growth within THC Hub

Schedule Part-time / (Full time in future available)

Must be available for a flexible retail schedule, including evenings, weekends, and holidays as required.

How to Apply

If you’re passionate about customer service, enjoy learning about cannabis, and want to be part of a professional retail team, we’d love to hear from you.

Apply through Indeed with your resume and a brief introduction about why you’d be a great fit for THC Hub.

THC Hub is committed to providing an inclusive and respectful workplace. Employment decisions are made in accordance with applicable laws and regulations.

Job Type: Part-time

Pay: $15.00-$18.00 per hour

Expected hours: 11.0 – 33.0 per week

Benefits

- On-site parking
- Profit sharing
- Store discount

Work Location: In person

📌 Cannabis Concierge (Fort Saskatchewan)
🏢 [email protected]
📍 Fort Saskatchewan