Join CIBC as a Senior Client Service Representative, where your focus on client engagement will make a difference. Help clients manage their banking needs at our Victoria-Douglas and View locations. In this valuable role within the Personal and Business Banking Team, you'll use your financial service expertise to assist clients with their day-to-day banking operations.

Your responsibilities include answering queries, problem-solving, and connecting clients with the right support teams, highlighting your commitment to exceptional service. Availability for flexible working hours is necessary. Key Responsibilities:

- Assist clients in navigating banking accounts
- Solve client issues effectively and efficiently
- Educate clients on mobile banking applications
- Facilitate connections between clients and internal teams
- Ensure strong client relationships and satisfaction Requirements:
- Experience in client services in financial contexts
- Knowledge of digital banking tools and solutions
- Robust communication and interpersonal skills
- Willingness to work flexible hours
- Required on-site full-time engagement Deliver impactful client support and solutions in this CIBC role dedicated to client-centric values.

📌 Client-Focused Role at CIBC (Victoria)
🏢 CIBC
📍 Victoria