Are you ready to be part of a vibrant and dynamic team? At Sparsh Wellness, we believe in fostering a fun, positive, and friendly workplace culture.

Sparsh Wellness Retreat is Vancouver’s leading multidisciplinary wellness clinic offering evidence-based and holistic care. We are known for high clinical standards, strong systems, and exceptional client experience.

We are seeking an experienced, hands-on Clinic Managing Director to own day-to-day operations, lead teams, manage billing and reporting, and drive clinic performance.

WHAT WE ARE LOOKING FOR:

- Leadership & Ownership: You take pride in your role, understanding that the success of the clinic reflects your leadership.
- Customer Service Pro: You excel in delivering exceptional customer service and have innovative ideas that drive results.
- People-Oriented: Your charisma allows you to connect with various personalities, ensuring the needs of both clients and the organization are met.
- Trustworthy & Confidential: You maintain the highest standards of confidentiality and integrity.
- Effective Communicator: You value open communication and can convey information clearly to your team and management.
- Problem Solver: You proactively identify issues and implement effective solutions.
- Ensure compliance with healthcare regulations, policies, and procedures to maintain accreditation and quality standards.

Job Responsibilities
1. Plan, organize, direct and evaluate the overall administrative and operational activities of the clinic.
2. Develop, implement and review administrative policies, procedures, systems and workflows to ensure efficient clinic operations.
3. Oversee the recruitment, onboarding,



coordination and ongoing qualified support of therapists and administrative personnel.
4. Coordinate manpower planning, staffing requirements, training initiatives and performance-management processes across the organization.
5. Direct and support the clinic manager and administrative staff in the effective execution of day-to-day operations.
6. Coordinate clinic infrastructure, facilities, equipment, maintenance, security and other site-related operational requirements.
7. Oversee purchasing, inventory, supplies, vendors, contracts and other administrative services required for clinic operations.
8. Establish and monitor operational budgets, expenditures and resource requirements in coordination with senior management.
9. Oversee billing, insurance-related administrative processes, scheduling systems and other operational workflows.
10. Develop and implement systems for monitoring operational performance, productivity, service efficiency and resource utilization.
11. Analyze operational information and prepare reports for senior management to support business planning and decision-making.
12. Ensure that organizational policies, workplace procedures, privacy requirements and applicable regulatory standards are followed.
13. Identify operational and administrative improvement opportunities and implement systems and processes to enhance efficiency and business performance.
14. Participate in strategic planning, marketing, business development, expansion and other initiatives supporting the growth of the clinic.

Pay: $50.00-$52.00 per hour Expected hours: 35.0 – 40.0 per week

Benefits

- Dental care
- Extended health care
- Store discount

Education:
- Bachelor's Degree (preferred)

Experience:
- Canadian Working: 2 years (preferred)

Work Location: In person

📌 Clinic Managing Director (Vancouver)
🏢 SPARSH WELLNESS RETREAT
📍 Vancouver