Elevate your IT skills with the City of Mississauga as a Co-Op Student in IT Support. This role focuses on front-line support and technical assistance while aiding the community. The City of Mississauga seeks co-op students from IT programs to provide essential Help Desk services.

In this on-site position, you will be involved in managing support calls, assisting in PC imaging, and supporting IT asset management. Strong communication and technical skills are a must for effective client support during this work term. Key Responsibilities:

- Deliver front-line help desk support at Tech Hub
- Record and track client support calls in Help Desk database
- Manage second-level triaging of complex issues
- Assist with PC imaging and deployments
- Facilitate IT asset management processes Requirements:
- Enrollment in a recognized post-secondary IT program
- Familiarity with Windows and Microsoft Office suite
- Hardware experience with PCs and mobile devices
- Valuable experience with Microsoft Active Directory
- Ability to lift 40 lbs of equipment Support the City of Mississauga's tech initiatives while gaining practical experience in a collaborative workplace.

📌 Co-Op Student for IT Support in Mississauga
🏢 City of Mississauga
📍 Mississauga