Commercial Account Manager – Cybersecurity

Location: Toronto / Eastern Canada | Fully Remote

About the Opportunity

We’re working with a fast-growing cybersecurity software company helping organizations build and ship more secure software.

They are looking for a Commercial Account Manager to own customer relationships, drive adoption and value, and identify opportunities to grow existing accounts.

This is a great opportunity for someone with 2+ years of experience who enjoys building strong customer relationships while also having a commercial focus.

The Role

You’ll manage an assigned customer portfolio, build relationships with key stakeholders, and help customers expand their secure coding and threat modelling programs.

You’ll also identify opportunities for renewal, upsell, and expansion , taking ownership of commercial conversations through to signed agreements.

Key Responsibilities

- Own and develop relationships across an assigned customer portfolio.
- Build relationships with key stakeholders and decision-makers.
- Drive customer adoption, retention, renewals, and account expansion.
- Identify and develop upsell and cross-sell opportunities.
- Map customer accounts and identify opportunities for growth.




- Lead renewal and expansion negotiations through to signed agreement.
- Partner with internal teams to deliver customer value.
- Maintain clear visibility into account health, opportunities, and risks.

What We’re Looking For

- 2+ years of relevant experience in Account Management, Customer Success, Sales, or a similar customer-facing commercial role.
- Solid relationship-building and customer management skills.
- Proven ability to identify and develop commercial opportunities within existing accounts.
- Strong communication, interpersonal, and negotiation skills.
- Experience mapping accounts and engaging with multiple stakeholders and decision-makers.
- Self-motivated, organized, and comfortable working independently in a remote environment.
- Experience in SaaS, technology, or cybersecurity is an advantage but not mandatory.
- Bachelor’s degree preferred.

Why Consider This Opportunity?

- Fully remote within Canada.
- Join a growing cybersecurity software company.
- Own meaningful customer relationships and commercial outcomes.
- Opportunity to drive customer growth and account expansion.
- Work with products focused on making software development more secure.

Apply now!

📌 Commercial Account Manager (Canada)
🏢 Salt
📍 Canada