Take charge of customer service operations as an Associate Site Director at Concentrix, located in Chatham, Ontario. Direct a dynamic team focused on client success and operational excellence. As an Associate Site Director, your leadership will be crucial in managing a significant site operation.

You will be fully accountable for overseeing staff performance and client interactions, driving a culture of continuous improvement. Be part of an organization that values employee development and career advancement. Key Responsibilities:

- Supervise customer care operations at Chatham site
- Attract and develop a high-performance team environment
- Analyze operations to ensure top-tier service delivery
- Handle staffing, budget, and training responsibilities
- Collaborate with various departments to enhance productivity Requirements:
- Aged 18+ with a high school diploma or GED
- Experience leading teams of 250+ staff
- Robust focus on KPI achievement and customer satisfaction
- Commitment to employee retention strategies
- Availability for flexible work schedules Lead the charge toward operational excellence and customer satisfaction in this pivotal role at Concentrix.

📌 Concentrix Associate Site Director Position (Chatham-Kent)
🏢 CNX
📍 Chatham-Kent