Customer Impact

Casual Contract Position: Days, evenings, and weekend availability required; until October 31, 2026, with the possibility of an extension

Unionized Position

Existing Vacancy

Who we are

Kitchener Public Library welcomes our community to engaging spaces where people connect, ideas flourish and lives are transformed. Our values are a reflection of who we are and what we strive for as a library.

The principles of equity, inclusion and belonging are present in all that we do. Everything from our spaces to our services is designed to value diversity, foster belonging and respect individual needs.

What we offer

- Comprehensive benefits
- Reliable pension
- Learning and development
- Innovative culture
- Paid time-off

What you will do The casual Coordinator, Programming and Outreach, is responsible for facilitating assigned system-wide programs, outreach, and tours. Coordinators deliver one-on-one appointment-based advanced reference, readers’ advisory, and technology support for all target user groups. The Centralized Programming Outcomes team works and learns together in a collaborative way that builds culture and responds to community needs while establishing relationships within community library catchments.

In this role you will:

- Work in coordination with Leads and Lead Librarians, Wellbeing Outcomes to facilitate assigned programs in a way that meets established targets and quality standards
- Collect quantitative and qualitative data
- Communicate with presenters or partners as applicable
- Provide support to volunteers engaged with activities within assigned outcomes area
- Travel to all KPL locations to deliver programs,



tours and outreach

What you bring

- Post-secondary diploma in a relevant field of study
- 1-2 years of library experience, with demonstrated ability to build positive relationships and communicate effectively with diverse customers and community members
- Experience working with children, teens, adults, seniors, newcomers, and individuals with neurodivergent, physical, cognitive, or developmental disabilities
- Experience in early literacy, recreation, day camp programming, digital literacy, food literacy, and/or media production
- Proven ability to develop and deliver creative, cutting-edge, and inclusive programs that meet the needs of diverse audiences
- Strong communication, interpersonal, and customer service skills, with the flexibility to adapt to changing priorities and community needs
- Demonstrated creativity, initiative, and commitment to inclusive and accessible service delivery

How to apply

If you are interested in this position, please send your resume and application form to Human Resources via [email protected] by 12:00pm on Monday, September 28, 2026.

Please quote Coordinator, Programming and Outreach, Central Library (Casual Contract) in the subject line. To print a copy of our application form, go to kpl.org/jobs.

We encourage applications from candidates who reflect the diversity of the Kitchener community. Kitchener Public Library is committed to employment equity and creating a workplace that reflects the values of inclusion and accessibility.

Accommodations are available throughout the recruitment process upon request.

Pay: $32.29-$37.77 per hour

Work Location: In person

📌 Coordinator, Programming and Outreach (Casual Contract) (Kitchener)
🏢 Kitchener Public Library
📍 Kitchener