Step into a rewarding role as a Customer-Oriented Insurance Claims Handler in Kimberley. This position focuses on empathetic service delivery while managing claims from start to finish. The successful candidate will handle insurance claims, ensuring compliance with all necessary documentation and regulatory standards.
Your role will greatly impact customer experiences during challenging times, with an emphasis on negotiation and effective communication in the Northern Cape region. Key Responsibilities:
- Process insurance claims efficiently from start to finish
- Investigate claims and verify policy coverage thoroughly
- Determine liability and recommend resolution paths
- Keep claimants informed throughout the claims process
- Negotiate settlements with claimants and third parties effectively Requirements:
- High school diploma or equivalent; relevant qualification preferred
- Minimum 3 years of experience in claims handling
- In-depth understanding of insurance policies
- Robust negotiation and problem-solving skills
- Proficient in claims management software Utilize your insurance expertise and customer service skills to make a positive impact in the claims department.