We are a foodservice distributor seeking a reliable and detail-oriented Customer Service & Order Processing Assistant to join our team.

This position involves daily communication with customers, processing and following up on orders, assisting with account inquiries, and providing general administrative support. The ideal candidate is organized, accurate, comfortable working in a fast-paced environment, and able to manage multiple priorities throughout the day.

Duties

- Answer incoming customer calls and emails in a professional and friendly manner.
- Receive, enter, and process customer orders accurately.
- Follow up with customers regarding orders, deliveries, invoices, and outstanding payments.
- Coordinate order information with sales, warehouse, and delivery personnel.
- Maintain accurate customer, order, and transaction records.
- Assist with invoices, statements,



and other general administrative duties.
- Help resolve day-to-day customer questions and order-related issues.

Qualifications
- Previous experience in customer service, order processing, office administration, or food distribution is preferred.
- Strong attention to detail and accurate data-entry skills.
- Good verbal and written communication skills.
- Comfortable working with computers, email, and order-entry systems.
- QuickBooks experience is an asset.
- Ability to prioritize and handle multiple tasks in a busy setting.
- Reliable, organized, and comfortable following up with customers when required.

Pay: $19.00-$22.00 per hour Expected hours: 40.0 per week

Work Location: In person

📌 Customer Service & Order Processing Assistant (North York)
🏢 Sunnyside Food Products
📍 North York