Overview

We are seeking a dedicated and organized Dental Assistant/Receptionist to join our dental practice. This dual-role position offers an excellent opportunity for individuals with a background in dental or medical office administration to contribute to a welcoming patient experience. The ideal candidate will be proficient in managing front desk duties, supporting clinical operations, and utilizing dental software systems.

Prior experience with electronic medical records and dental office management is highly valued. This role provides a dynamic work workplace where professionalism, attention to detail, and excellent communication skills are essential.

Responsibilities

- Greet patients warmly and efficiently manage the front desk operations
- Schedule, confirm, and reschedule patient appointments using Dentrix/abeldent or similar dental software
- Manage multi-line phone systems to handle patient inquiries and appointment requests
- Verify patient insurance information and process payments accurately
- Maintain electronic medical records with accuracy and confidentiality using Epic or comparable systems
- Assist the dental team during procedures by preparing instruments and supplies as needed
- Ensure the cleanliness and organization of the reception area and clinical spaces
- Handle administrative tasks such as filing, data entry, and correspondence




- Support office operations by managing incoming mail, emails, and other communications

Requirements

- Previous experience as a Dental Receptionist or Dental Assistant is preferred; experience in medical or dental office environments is highly advantageous
- Proficiency with dental practice management software such as Dentrix and electronic medical records like Epic is required
- Strong knowledge of medical terminology relevant to dental care
- Excellent organizational skills with attention to detail in recordkeeping and scheduling
- Ability to operate multi-line phone systems efficiently and professionally
- Exceptional communication skills, both verbal and written
- Ability to work effectively in a fast-paced environment while maintaining professionalism
- Prior experience with office administration, including handling insurance claims, billing, and payments
- Familiarity with front desk procedures in a healthcare setting is preferred

This role is integral to providing high-quality patient care while ensuring smooth administrative operations within our practice. We welcome motivated candidates eager to contribute their skills in a supportive team environment. Pay: $20.00-$25.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person

📌 Dental Assistant/Receptionist (Mississauga)
🏢 Erin Park Dental
📍 Mississauga