We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative duties with efficiency and a friendly demeanor.
Experience with dental office operations and familiarity with electronic medical records systems are highly valued. This role offers an opportunity to work in a supportive environment dedicated to providing excellent patient care.
Responsibilities
- Greet patients warmly and professionally upon arrival and departure
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient information and update electronic medical records using Dentrix and Epic software
- Assist patients with insurance questions and payment processing
- Prepare treatment rooms and ensure all necessary documentation is completed accurately
- Maintain organized front desk operations, including filing, data entry, and correspondence
- Coordinate with dental staff to ensure smooth daily operations
- Handle administrative tasks such as appointment reminders, patient follow-ups, and managing office supplies
Requirements
- Prior experience as a dental receptionist or in a medical/medical office setting is preferred
- Proficiency with Dentrix, Epic, Gold Software and electronic medical records systems
- Solid knowledge of medical terminology relevant to dental care
- Excellent organizational skills and attention to detail
- Ability to handle multi-line phone systems efficiently in a fast-paced environment
- Office experience in a healthcare setting is advantageous
- Familiarity with front desk procedures, administrative tasks, and customer service principles
- Professional appearance and friendly communication skills are essential