Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, responsible for managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental office procedures and dentrix software, and the ability to handle multiple tasks in a quick-paced environment.

Experience dental management software is highly valued.

The Dental

Receptionist plays a vital role in ensuring smooth patient flow and excellent customer service.

Duties

- Greet patients warmly and check them in efficiently using electronic medical records systems such as Dentrix.
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
- Verify patient insurance information and update records accordingly
- Prepare and organize patient charts, treatment plans, and billing information
- Assist with administrative tasks including data entry, filing, and maintaining office supplies
- Coordinate appointment scheduling to optimize patient flow and reduce wait times
- Collect payments, process billing, and handle insurance claims as needed
- Ensure the reception area remains clean, professional,



and welcoming at all times
- Maintain confidentiality of patient information in compliance with HIPAA regulations

Qualifications

- Prior experience as a Dental Receptionist
- Proficiency with dental management software such as Dentrix
- Strong knowledge of medical terminology relevant to dental care
- Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems effectively
- Demonstrated organizational skills with attention to detail in managing schedules and records
- Office experience including front desk responsibilities and administrative support required
- Ability to work efficiently in a fast-paced environment while maintaining professionalism and friendliness
- Knowledge of insurance verification processes and billing procedures is desirable

This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional patient care. Job Types: Full-time, Permanent

Pay: $25.00-$29.00 per hour

Expected hours: 25.0 – 32.0 per week

Benefits

- On-site parking

Experience:
- Dentrix dental software : 1 year (preferred)

Work Location: In person

📌 Dental Receptionist (Grimsby)
🏢 Dr. Bina Thomas Dental Centre
📍 Grimsby