Overview

Join our agile dental team as a Dental Treatment Coordinator, where your energy and organizational skills will play a vital role in delivering exceptional patient care. In this exciting role, you will serve as the key liaison between patients and the dental team, guiding patients through treatment plans, scheduling appointments, and ensuring a smooth and positive experience from start to finish. Your proactive approach and attention to detail will help foster trust and confidence with our patients while supporting the efficient operation of our dental practice.

Duties

- Act as the primary point of contact for patients, answering multi-line phone systems with enthusiasm and professionalism.
- Explain treatment options clearly, using medical terminology appropriately to ensure patient understanding.
- Schedule appointments efficiently using dental office management software such as Dentrix or Epic, coordinating with the dental team’s availability.
- Verify insurance benefits, process payments, and handle billing inquiries accurately to facilitate seamless financial transactions.
- Maintain electronic medical records with precision, ensuring all patient information is up-to-date and compliant with privacy regulations.
- Assist in managing front desk operations,



including greeting patients, checking in/out, and managing office flow.
- Collaborate closely with dental hygienists, dentists, and administrative staff to support a cohesive patient experience.

Requirements

- Prior experience working in a dental office.
- Proficiency with practice management software such as Dentrix.
- Strong knowledge of medical terminology relevant to dentistry and healthcare settings.
- Experience as a dental receptionist or in front desk administrative roles demonstrating excellent customer service skills.
- Familiarity with electronic medical records systems and multi-line phone systems to manage communications effectively.
- Demonstrated organizational skills with the ability to multitask in a fast-paced environment.
- Excellent communication skills to explain procedures clearly and build rapport with diverse patient populations.

Join us in making a difference by providing outstanding care and support to our patients! We are committed to fostering a positive work environment where your skills are valued and your professional growth is encouraged. Pay: $20.59-$30.88 per hour

Advantages

- Dental care
- On-site parking

Work Location: In person

📌 Dental Treatment Coordinator (Stoney Creek)
🏢 LakeEdge Dental
📍 Stoney Creek