Harness your audiovisual expertise as a Video Technical Lead for Encore. Focus on delivering exceptional service while managing sophisticated audiovisual setups. In this role at Encore, you will ensure successful event operations by setting up and managing audiovisual systems.

Client satisfaction and effective troubleshooting are crucial aspects of this position. Candidates should have 2-3 years of audiovisual experience and a dedication to providing reliable service and support. Key Responsibilities:

- Operate and break down audiovisual equipment key to events
- Troubleshoot and handle unexpected technical issues
- Coach and mentor team members effectively
- Communicate closely with clients to assure satisfaction
- Oversee event operation to ensure client needs are met Requirements:
- High school diploma is necessary; Associate’s degree preferred
- 2-3+ years of customer service experience
- 2-3+ years in audiovisual operations
- Achievement of Technical 1-Star Certification
- Ability to lift equipment weighing up to 50 lbs Lead the technical aspects of audiovisual events while ensuring high standards of customer service.

📌 Event Video Technical Lead Role (Toronto)
🏢 Encore Canada
📍 Toronto