Unlock your potential as an Experienced Bilingual API Support Analyst, focusing on L2/L3 support for enterprise application integrations. Utilize your communication skills in both English and French to ensure seamless operations.
In this role, you will support API-based applications, troubleshoot integration challenges, and collaborate with external vendors for rapid issue resolution. A robust background in API technologies and vendor management is essential for success.
Key Responsibilities: • Provide L2/L3 support for API applications • Troubleshoot and resolve integration issues efficiently • Coordinate with external vendors for solutions • Analyze API requests and ensure secure connections • Work with API management/testing tools effectively
Requirements: • 5-15 years of application support experience • Deep understanding of API technologies and protocols • Bilingual in English and French • Familiarity with tools like Postman and Swagger • Experience using monitoring tools like Dynatrace
Bring your expertise in API support and bilingual communication to an impactful role within our organization.
📌 Experienced Bilingual API Support Analyst (Winnipeg)
🏢 LanceSoft
📍 Winnipeg
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