Drive retail success with Harding as an experienced Mandarin-speaking Retail Manager. Lead teams in delivering extraordinary guest experiences and meeting sales objectives on board. Harding seeks a Mandarin-speaking Retail Manager passionate about retail and exceptional service. You'll guide your team to connect with guests while achieving sales targets. Your focus will be on instilling high service standards and offering tailored training to maximize team performance. Key Responsibilities:

- Lead and mentor the retail team to enhance guest satisfaction
- Achieve sales and profit targets consistently
- Conduct training sessions to develop team skills
- Manage outreach to clients for product knowledge events
- Maintain excellence in retail operations and standards Requirements:
- Demonstrable retail management experience, especially at sea
- Mandarin fluency for efficient communication
- Excellent customer service and sales capabilities
- Proficiency in public engagement and luxury showcasing
- Robust understanding of retail and HR processes Shape exceptional retail journeys at Harding, inspiring your team to deliver unparalleled service.

📌 Experienced Retail Manager at Harding (Toronto)
🏢 Harding+
📍 Toronto