Join Aplin as an Experienced ServiceNow Consultant, supporting a vibrant, fully remote team. This contract role emphasizes optimizing operational workflows within a dynamic ServiceNow workplace. You will play a crucial role in incident resolution and automation within both ITSM and CSM modules.

Collaborating with various teams, your efforts will ensure seamless platform operations as you tackle complex issues head-on. Excellent communication and documentation skills will be vital in informing stakeholders throughout the contract. Key Responsibilities:

- Provide support and swift incident resolution
- Optimize processes and enable automation
- Ensure adherence to SLAs for high uptime
- Collaborate with IT and vendor teams
- Document operations and communicate with stakeholders Requirements:
- Proven ServiceNow experience in production settings
- Strong skills in incident management and resolutions
- Familiarity with scripting and automation tools
- Capable documentation and communication skills
- Willingness to work flexibly in a remote role Bring your expertise in ServiceNow to enhance platform performance and drive operational success.

📌 Experienced ServiceNow Consultant Needed (Quebec City)
🏢 David Aplin Recruiting
📍 Quebec City