Join ASSA ABLOY as a Field Technical Support Agent, focusing on training and support for PDS products. This role combines technical expertise with customer interactions. Based in Monroe, NC, you'll work directly with technicians and contractors, providing essential training and product support.
Your travel around the US and Canada will facilitate hands-on assistance and collaboration with R&D; and sales initiatives. A proactive approach will enhance customer service and compliance. Key Responsibilities:
- Provide comprehensive training to technicians and installers
- Offer phone and online support for product inquiries
- Travel to locations to assist customers directly
- Engage with quality and compliance standards in projects
- Support special Sales initiatives as assigned Requirements:
- Significant experience in technical support and service
- Robust analytical and organizational skills
- Excellent written and verbal communication
- Familiarity with products from multiple manufacturers
- Hold AAADM Certification for inspection responsibilities Bring your technical skills and commitment to excellence to the ASSA ABLOY team.
📌 Field Technical Support Agent at ASSA ABLOY (Montreal)
🏢 ASSA ABLOY Group
📍 Montreal
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