Job responsibilities:

-Greeting customers when entering or leaving the restaurant;

-Providing excellent customer service to all customers;

-Familiarizing customers with the menu and make appropriate suggestions when requested;

-Taking customer orders and relaying them accurately to relevant team members;

-Serving food and beverages;

-Properly cleaning and setting tables between uses;

-Anticipating guests' needs in order to facilitate enjoyable dining experiences;

-Taking feedback from customers and escalating existing issues or potential complaints to the on-shift supervisor;

-Being qualified and friendly towards coworkers and customers at all times

-Maintaining a clean and tidy work area;

- Prepare enough dried goods, meat, frozen items, mushrooms and vegetables for next shift;
- Storing ingredients according to prescribed food safety regulations;
- Refill sauce bar,



clean sauce bar surfaces and change sauce containers;
- Assisting with the monitoring of inventory.
- Assisting with the unloading of deliveries.
- Reporting all damaged or faulty equipment to the manager.
- Completing other tasks assigned by the supervisor.

-Day shift starts at 10:00 am & Night shift ends at 2:00 am (early morning). Around 8 hours for each shift.

Benefits:

-We offer free meals & employee store discount and paid training.

-Vacation pay is paid per pay.

-Tips per week.

Job Type: Full-time

Pay: From $18.25 per hour

Benefits

- Discounted or free food
- Store discount

Application question(s):
- Are you able to work on the weekend ?
- Are you able to work at night shift till 2:00 am?

Work Location: In person

📌 FOH Staff/BOH Staff (Vancouver)
🏢 Big Way Hot Pot
📍 Vancouver