Job Summary

Join our dynamic dental team as a Floater Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our busy dental practice. This energetic position combines clinical support with front desk responsibilities, offering a rewarding prospect to contribute to patients’ oral health and overall experience. You will be the friendly face and efficient organizer that keeps our dental office running seamlessly, fostering a welcoming environment for patients and staff alike.

Responsibilities

- Greet patients warmly, check them in and out, and manage appointment scheduling using Dentrix dental practice management software.
- Assist the dental team during procedures by preparing materials, sterilizing instruments, and ensuring patient comfort.
- Maintain accurate patient records using electronic medical records systems such as Epic and Dentrix.
- Answer multi-line phone systems promptly, directing calls appropriately and providing excellent customer service.
- Verify patient insurance information, process payments, and handle billing inquiries with professionalism.
- Manage front desk operations including scheduling appointments, confirming upcoming visits, and coordinating patient flow efficiently.




- Ensure compliance with dental terminology standards and maintain confidentiality of all patient information in accordance with HIPAA regulations.

Skills

- Proven experience as a Dental Assistant or Receptionist in a dental office.
- Solid knowledge of dental terminology, procedures, and infection control protocols.
- Proficiency with Dentrix dental software.
- Exceptional organizational skills with the ability to multitask effectively in a fast-paced setting.
- Excellent communication skills for interacting with patients, staff, and insurance providers via front desk operations and multi-line phone systems.
- Demonstrated administrative experience supporting busy front desks in healthcare environments.
- Ability to adapt quickly to new technologies and maintain a positive attitude under pressure.

This role offers an exciting opportunity to be part of a professional team dedicated to providing outstanding dental care while developing your skills in both clinical support and administrative functions. We value energetic individuals who are eager to make a difference in patients’ lives through compassionate service and efficient practice management. Pay: $18.00-$20.00 per hour

Benefits

- Dental care
- Flexible schedule
- On-site parking

Work Location: In person

📌 Floater Dental Assistant/Receptionist (London)
🏢 Highland Woods Dentistry
📍 London