Job Summary

We are seeking an energetic and motivated Front of House (FOH) Manager to lead our restaurant’s guest experience and team operations. In this pivotal role, you will oversee daily front-of-house activities, ensuring exceptional customer service, smooth food service, and efficient team management. Your leadership will foster a welcoming atmosphere, uphold food safety standards, and drive operational excellence.

This position offers an exciting opportunity for a dynamic hospitality professional to make a lasting impact in a rapid-paced environment dedicated to delivering memorable dining experiences.

Responsibilities

- Supervise all front-of-house staff, including servers, bartenders, hosts, and baristas, ensuring high standards of service and teamwork.
- Manage daily restaurant operations, including opening and closing procedures, cash handling, and POS (Point of Sale) system oversight such as Micros POS.
- Oversee food preparation and serving processes to guarantee quality, presentation, and adherence to food safety regulations.
- Lead interviewing and onboarding of new team members to build a skilled and motivated workforce.
- Handle customer inquiries, resolve complaints promptly, and ensure guests leave satisfied with their experience.
- Maintain compliance with food handling, safety protocols, and sanitation standards across the restaurant.
- Support kitchen staff with food industry knowledge, including food preparation techniques and menu familiarity when needed.




- Foster a positive team environment through leadership in training, coaching, and performance management.
- Collaborate with management on restaurant strategies to improve service delivery and operational efficiency.
- Ensure accurate cash handling procedures are followed at all times.

Experience

- Proven supervising experience within the food service or hospitality industry.
- Extensive food service experience including serving, bartending, or barista roles in restaurant or hotel settings.
- Strong background in restaurant management with knowledge of kitchen operations and food safety standards.
- Familiarity with POS systems such as Micros or similar platforms for order processing and sales tracking.
- Demonstrated leadership skills in team management, interviewing, training, and conflict resolution.
- Experience in food handling procedures and maintaining high standards of cleanliness and safety.
- Background in hospitality environments that require excellent customer service skills.
- Previous experience managing cash handling processes accurately in fast-paced settings.

Join us as our FOH Manager to lead with energy, inspire your team, and create unforgettable experiences for our guests! Pay: $40,000.00-$50,000.00 per year

Benefits

- Discounted or free food
- On-site parking
- Store discount

Experience:
- Restaurant management: 4 years (required)

Work Location: In person

📌 FOH Manager (Campbell River)
🏢 Stacked Pancake u0026 Breakfast House
📍 Campbell River