Overview

We are seeking a friendly and qualified Front Desk Agent to join our team. The ideal candidate should have excellent customer service skills and be able to multitask in a fast-paced environment. Applicants must have flexible availability.

Duties

- Greet and check-in guests with a warm and welcoming attitude

- Answer phone calls and provide information to guests or transfer calls to appropriate departments

- Assist guests with inquiries, requests, and resolving any issues promptly

- Process guest check-outs efficiently

- Maintain a tidy and organized front desk area

- Handle reservations and cancellations accurately

- Utilize phone systems and hotel software effectively

Experience

- Previous experience in customer service or hospitality is preferred

- Knowledge of front desk operations and procedures

- Excellent communication skills with a focus on guest services

- Multilingual or bilingual abilities are a plus

- Familiarity with phone etiquette and handling various guest situations

Job Types: Full-time, Part-time, Permanent

Pay: From $18.25 per hour

Benefits

- Extended health care

Experience

- Customer service: 1 year (preferred)

Work Location: In person

📌 Front Desk Agent/Night Auditor (Dawson Creek)
🏢 Staybridge Suites
📍 Dawson Creek