- Providing courteous and efficient telephone services including accurate message taking
- Being knowledgeable of information on the hotel and surrounding area
- Answering guest inquiries regarding rates, special packages, and general information accurately and in a timely manner
- Accurate completion of all special billing requests
- Responsible for check in and out of guests
- Creating reservations via telephone, central/global reservations, correspondence and in person
- Present statements of charges to departing guests and receive payment
- Performing general office duties
- Ensuring the safety and well-being of our guests and co-workers by maintaining a knowledge of crisis and emergency procedures




- Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction
- Working shifts as business levels dictate
- All Front Desk Agents will be trained and expected to work in other areas of the Front Office when needed
- Ensure a clean and safe working environment, and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned

Job Types: Full-time, Part time

Pay: From $17.60 per hour

Work Location: In person

📌 Front Desk Receptionist / Night Auditor (Sarnia)
🏢 Travelodge Sarnia
📍 Sarnia