Front Desk Sales & Customer Service Representative – Kitchen Cabinets & Hardware

​Job Type: Full-time

Location: Edmonton Alberta.

Salary/Pay Range: $15.00 – $22.00 / hour]

​

​Delta Suppliers is looking for an organized, proactive, and customer-focused Front Desk Sales & Customer Service Representative to join our team.

​In this role, you will serve as the primary point of contact for walk-in clients, contractors, and trade partners. You will assist customers with kitchen cabinet product selection and hardware specifications, enter orders and process payments using Sage Accounting, and foster long-term customer relationships.

​Key Responsibilities

- ​Front Desk & Showroom Management: Greet walk-in clients, handle incoming phone calls, and maintain a clean, organized showroom display.
- ​Product Consultation & Sales: Guide clients, cabinet makers, and contractors through our kitchen cabinet product lines, decorative hardware, and material specifications.
- ​Invoicing & Sage Accounting: Draft quotes, process sales orders, issue invoices, and record payments using Sage Accounting software.
- ​Customer Relationship Management: Follow up on pending customer inquiries, track order updates, and resolve service issues to ensure repeat business and high satisfaction.
- ​Order Processing & Coordination: Verify inventory availability, coordinate with warehouse staff regarding pickup/delivery, and track client lead times.
- ​Account Support: Maintain customer accounts, assist with billing inquiries,



and perform basic administrative tasks as needed.

​Qualifications & Requirements
- ​Software Knowledge: Hands-on experience with Sage Accounting (Sage 50, Sage 100, or equivalent module) for invoicing and order entry is required.
- ​Industry Experience: Solid working knowledge of kitchen cabinets, cabinet hardware, door styles, or related building materials.
- ​Customer Service & Sales: 1–3 years of experience in front desk operations, trade counter sales, or retail customer service.
- ​Communication Skills: Excellent verbal and written communication skills with strong interpersonal ability.
- ​Organization & Detail: Solid organizational capabilities with high accuracy in handling transaction records, quotes, and order details.
- ​Computer Literacy: Comfortable with MS Office (Excel, Word, Outlook) and general POS/accounting software.

​Preferred Qualifications
- ​Background in cabinet manufacturing, millwork, home improvement, or wholesale building supply sales.
- ​Experience working with both retail customers and commercial contractors.
- Driving licence

​Schedule & Work Location
- ​Schedule: Day shift, Monday to Friday (with occasional Saturday coverage if applicable)
- ​Work Location: In-person (Showroom / Counter)

​How to Apply ​Please submit your updated resume highlighting your experience with Sage Accounting and kitchen cabinet/hardware sales.

Pay: $15.00-$22.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Front Desk Sales and Customer Service Representative- Kitchen Cabinets & Hardware (Edmonton)
🏢 Delta Suppliers
📍 Edmonton