Become a key player in CRM transformation as a Functional Consultant at Frequency Foundry in Calgary, Alberta. Your guidance on greymatter and Signal solutions will enhance customer engagement and success. As an intermediate-level role, you will support customer onboarding and work with stakeholders to align CRM capabilities with business objectives.

You will define explicit requirements and lead the training process for users, ensuring successful adoption of the CRM software. Your comprehensive understanding of the higher education sector will contribute to both client satisfaction and product improvement. Key Responsibilities:

- Facilitate stakeholder discovery sessions and gather requirements
- Translate customer needs into functional documentation




- Validate project deliverables alongside engineering teams
- Support clients through the training and adoption process
- Conduct quality assurance testing on deliverables Requirements:
- 3+ years in business analysis and CRM solutions
- Proficiency in tools like Balsamiq and Visio
- Ability to manage client relationships effectively
- Excellent communication and teamwork skills
- Bachelor's degree in business, IT, or similar Drive CRM success for clients with your consulting expertise at Frequency Foundry.

📌 Functional Consultant for CRM Solutions (Calgary)
🏢 Frequency Foundry
📍 Calgary