GENERAL MANAGER – SALES & STUDIO OPERATIONS

Perspect-IV Fitness | Woodbridge, ON | Full-Time | In-Person

ABOUT US

Boutique personal training studio specializing in small-group coaching (max 6 per group). We're entering our next growth stage and building the leadership team to scale while maintaining high standards.

THE ROLE

We're hiring a sales-driven coach ready to step into studio leadership. This is hands-on—you'll be on the floor, in the sales pipeline, and close to the client experience.

Run day-to-day studio operations with a focus on sales outcomes. Own lead response and follow-up, trial conversions, member retention, operational coordination, and selected coaching. Initially manage one team member; work closely with owner on strategy and growth.

This is not a desk-only role. You'll be visible, accountable, and directly involved in what makes the studio work.

YOUR RESPONSIBILITIES

SALES & GROWTH

- Respond to leads within 5 minutes; maintain consistent follow-up cadence
- Manage CRM pipeline; guide prospects from inquiry to trial to membership
- Build referral system; create social media content; develop community events
- Flag opportunities to improve services and member experience

CLIENT RETENTION
- Know clients by name; celebrate progress and build relationships
- Create strong onboarding experience with clear expectations
- Spot disengagement early; respond quickly to pauses/cancellations
- Collect member stories for social proof

STUDIO OPERATIONS
- Maintain clean, organized, client-ready environment
- Coordinate staff schedules and coverage

- Monitor inventory and supplies
- Review KPIs weekly with owner; join monthly strategy check-ins
- Understand P&L; basics and track customer lifetime value
- Document procedures and improve processes





COACHING & CULTURE
- Deliver high-quality small-group training sessions
- Model professionalism, warmth, and care
- Create positive, drama-free team environment

YOUR SCORECARD
- New memberships: 10/month
- Trial-to-member conversion: 60%+
- Monthly attrition: <5%

- Lead response: 5 minutes

- KPI accuracy: On time
- Follow-up: AM + PM cleared daily

WHO YOU ARE
- Sales-minded; enjoy closing and following up
- Coach-credible with personal training background
- Accountable; own mistakes without excuses
- Operationally disciplined; notice details, finish tasks
- People-focused; combine empathy with direct communication
- Growth-oriented; want more responsibility and ownership
- Team-first; drama-free and constructive
- Data-aware; comfortable tracking outcomes

PREFERRED QUALIFICATIONS
- Personal training experience or boutique fitness background
- Demonstrated sales success with lead follow-up and closing
- Experience managing or developing team members

- PT certification (asset)

- CPR/AED certification (asset)
- Comfortable with CRM, scheduling, and reporting tools

SCHEDULE Full time, in-person at Woodbridge location. Weekends required (including Saturday mornings). Combines sales, admin, floor leadership, and coaching sessions. Must have full-time availability.

COMPENSATION

$4,800–$7,900/month base salary, tied to studio performance.



Salary-only, no commission.

Salary increases at performance milestones:

- Milestone 1: $4,800/month
- Milestone 2: $5,300/month ← Next milestone approaching
- Milestone 3: $5,800/month
- Milestone 4: $6,500/month
- Milestone 5: $7,200/month
- Milestone 6: $7,900/month

As the studio grows, your responsibilities and compensation grow too. Based on Previous 2 Years growth and future projections (based on performance) we expect to see you between milestone 4-5 Around Quarter 3 of 2027. Growth is steady and consistent. This job will require you to develop as a person & develop skillsets, we will invest in you & your growth!

90-DAY PLAN

Days 1–30: Learn systems, build client relationships, control CRM, establish weekly KPI reports.

Days 31–60: Run daily sales pipeline, coordinate staffing, improve onboarding, document procedures.

Days 61–90: Operate with reliable discipline, hit targets, present trends, execute one growth initiative.

HOW TO APPLY

Send your résumé plus short answers to:

1. What interests you about combining personal training, sales, and studio leadership?
2. Describe converting a hesitant prospect into a long-term client.
3. Tell us about a mistake you owned and what changed.
4. What does high-standard, drama-free culture look like in practice?
5. Confirm full-time availability for in-person work in Woodbridge, including weekends.

We're looking for someone who wants to produce results, earn trust, and build alongside ownership—not just fill a shift. Pay: $57,600.00-$103,200.00 per year

Experience

- Sales: 1 year (preferred)

Licence/Certification:
- Certified Personal Trainer (preferred)

Work Location: In person

📌 General Manager - Fitness Studio Manager (Includes Sales + Personal Training) (Woodbridge)
🏢 Perspect-IV Personal Training
📍 Woodbridge