Join iHerb as the Global Content & Product Operations Leader and shape the future of digital commerce. Spearhead operational excellence and AI integration across high-volume production segments. As a Senior Director, you will guide the Content Operations and Product Content Onboarding teams at iHerb. Your strategic oversight will modernize operations and enhance collaboration with the global Revenue Office.

Experience in systems thinking and AI automation is crucial for executing market strategies effectively. Key Responsibilities:

- Lead daily operations of the content production teams
- Standardize workflows to optimize publishing processes
- Create performance dashboards to track productivity metrics
- Champion AI-implemented workflows in production
- Align cross-functional efforts for content management Requirements:
- 12+ years of experience in Business Operations
- Proven expertise in scaling digital production pipelines
- Familiarity with AI tools and automation solutions
- Solid systems-based approach to operational challenges
- Bachelor's degree; advanced degree is a plus Elevate iHerb's global e-commerce initiatives by leveraging your skills in operations management and AI optimization.

📌 Global Content & Product Operations Leader (Montreal)
🏢 Socket.dev
📍 Montreal