- Accessible Employer: Yes
- Open to International applicants with valid Canadian Work permits: Yes

Brew Your Career at Cypress Mountain. We are looking for an enthusiastic Gold Medal Café Supervisor to join the team and help create a warm, inviting atmosphere for our guests and team members alike. As an on-the-floor leader and primary Barista during the shoulder season (September-mid-November), you’ll be hands‑on, supporting the day‑to‑day operations of the café and leading a team of Baristas. From crafting the perfect espresso and maintaining high service standards to supporting the team and keeping things running smoothly – you’ll play an important role in creating an outstanding coffee and guest experience.

Responsibilities & Qualifications

- ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to the following):
- Greet guests with a warm, friendly and approachable attitude, creating a welcoming
- atmosphere from the moment they arrive.
- Prepare and serve a variety of espresso‑based drinks, hot chocolate, cold beverages, and food
- items, ensuring quality and consistency with every order.
- Deliver exceptional customer service, ensuring every guest has a positive, enjoyable experience.
- Maintain clear communication with both guests and team members to ensure prompt service,
- order accuracy, and a smooth workflow.
- Ensure consistency in food and beverage preparation, managing stock levels to guarantee
- availability of the full menu at all times.
- Rotate and restock inventory,



keeping track of products that need to be ordered and collaborating with the team to maintain stock levels.
- Operate the POS terminal efficiently, ensuring accurate and fast transactions.
- Follow food safety protocols, including proper cleaning, temperature monitoring, and safe food
- storage practices.
- Open and close the food service outlet, completing necessary start‑of‑day and end‑of‑day tasks.
- Schedule Gold Medal Café Baristas and Cashiers.
- Train, support and lead the team by example within the Gold Medal Café.
- Perform other related duties as assigned.
- Embrace the company’s core values:
- o K.R.P. – Kindness, Respect and Professionalism in every interaction.
- o L.E.A.D.S. – Long Term Thinking, Excellence in Execution, Attitude is Everything, Develop Great People and Serve First.

QUALIFICATIONS/COMPETENCIES

- Strong barista skills and knowledge of espresso, coffee preparation, and café equipment.
- Previous leadership or supervisory experience is an asset.
- Strong customer service skills with a friendly, welcoming approach.
- Approachable, dependable, and a strong team player.
- Ability to lead, coach, and motivate a team while leading by example.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast‑paced,



high‑volume environment while maintaining quality and attention to detail.
- Strong organizational and multitasking skills.
- Comfortable with POS systems, inventory, and basic inventory control.
- Commitment to food safety, cleanliness, and high service standards.
- Ability to handle guest concerns professionally and resolve issues promptly.
- Flexible availability, including weekends, holidays, early mornings, and evenings.
- Experience with scheduling, opening/closing procedures, or café operations is an asset.

EDUCATION and EXPERIENCE

- 1+ years’ experience in a café or coffee shop.
- 1+ years’ experience in a leadership or supervisory role as asset.
- High School or equivalent.

CERTIFICATES, LICENSES, REGISTRATIONS

- Must be able to legally work in Canada.
- Valid driver’s license and insured/reliable car to get to/from the mountain.
- Food Safe Level 1 required.

22/hour + tips

Other Perks/Advantages

- Enjoy UNLIMITED ALL MOUNTAIN ACCESS to skiing, snowboarding, cross‑country, snowshoeing, and snow tubing.
- Sharpen your skills with FREE LESSONS.
- Save with exclusive TEAM MEMBER DISCOUNTS in Rentals, Retail, and in F&B; outlets.
- Enjoy skiing/riding PERKS at sister resorts and other reciprocal mountains.
- Connect through FUN TEAM EVENTS and social activities all season long.
- GROW YOUR CAREER with hands‑on learning opportunities.
- Work on the BIGGEST LOCAL MOUNTAIN.
- Ride the BEST SNOW & TERRAIN.
- Be part of a ONE-OF-A-KIND mountaintop community where you’ll create life‑long memories.

📌 Gold Medal Cafe – Supervisor/Barista (West Vancouver)
🏢 Cypress Mountain
📍 West Vancouver