Job Overview

Join our dynamic hospitality team as a Hotel Front Desk Supervisor, where you will lead a vibrant front desk team to deliver exceptional guest experiences. Your energetic leadership will ensure smooth check-in and check-out processes, resolve guest inquiries promptly, and uphold the highest standards of customer service. This role offers an exciting opportunity to showcase your hospitality expertise, multilingual skills, and passion for guest satisfaction in a fast-paced environment.

As a key face of our hotel, you will foster a welcoming atmosphere that encourages repeat visits and positive reviews.

OverviewLanguages

English

Education

- College/CEGEP
- or equivalent experience
- Tourism and travel services management
- Hotel/motel administration/management

Experience 2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

- Chinese/Japanese/Korean

Work setting

- Hotel, motel, resort

Tasks Co-ordinate activities with other work units or departments

Establish work schedules and procedures

Perform same duties as workers supervised

Prepare and submit reports

Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality

Assist clients/guests with special needs





Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Requisition materials and supplies

Supervision

3-4 people

Experience and specialization

Computer and technology knowledge

MS Outlook

Additional information

Work conditions and physical capabilities

Attention to detail

Fast-paced environment

Standing for extended periods

Work under pressure

Personal suitability

Accurate

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Interpersonal awareness

Organized

Benefits

Health benefits

Health care plan

Other benefits

Free parking available

On-site amenities

On-site housing options

This position is an excellent fit for energetic individuals who thrive on delivering memorable guest experiences while leading a dedicated team. If you’re passionate about hospitality, possess solid communication skills—including multilingual capabilities—and enjoy creating welcoming environments, we invite you to apply!

Pay: $26.00-$30.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits

- Dental care
- Extended health care
- Flexible schedule
- Housing allowance
- On-site parking

Work Location: In person

📌 Hotel Front Desk Supervisor (Golden)
🏢 Rondo Motel
📍 Golden