Build your hospitality career with a locally owned hotel and the Coast brand proudly headquartered in Vancouver, Canada!

Located in the heart of Campbell River, the Coast Discovery Inn is looking for energetic, friendly, and service-focused professionals to join our Front Desk team.

As a Front Desk Agent, you will create a warm and welcoming experience from check-in to check-out. With your positive attitude, attention to detail, and commitment to excellent service, you will help make every guest’s stay memorable.

Whether you are beginning your hospitality career or ready for your next opportunity, the Coast Discovery Inn is a great place to learn, grow, and succeed.

We thank all applicants for their interest. Only candidates legally authorized to work in Canada will be considered.

Duties & Responsibilities:

- Check guests in and out of the hotel with warm and engaging service
- Follows check in and out procedures, ensuring mandatory details are covered while building genuine rapport + relationships with guests
- Greet guests, and acknowledge guests waiting in line
- Ensure all phones are answered promptly with valuable etiquette
- Ensure all aspects of room reservation protocol are followed, including bookings, confirmations + cancellation policies




- Respond to all guest requests in a timely manner, and follow-up with guests for 100% satisfaction
- Help guests, assist, and provide information (e.g. hotel policy, directions, places to eat, etc.).
- Communicates effectively with the Housekeeping staff to facilitate room turnover
- Responsible for monitoring hotel lobby cleanliness and maintaining high standards of cleanliness
- Other duties as assigned

Qualifications:

- Previous hotel or guest service experience is preferred
- Good communication skills, and fluent in English
- Detail oriented and an experienced problem solver
- Able to multi-task and handle multiple priorities
- A team player with a positive attitude
- Post-secondary education in a hospitality program is an asset

Benefits:

- Wages depend on previous work experience
- Staff meal
- Opportunities for advancements
- Adaptable schedule
- Employee discount rates at Coast Hotels (after probations)
- Employee discount at DI Restaurant and Lounge

Pay: $20.00-$22.00 per hour

Benefits

- Extended health care
- Flexible schedule
- On-site gym
- On-site parking

Work Location: In person

📌 Hotel Front Desk (Campbell River)
🏢 Howard Johnson, Victoria City
📍 Campbell River