Take charge of daily operations at JAG Hotel in St. John's as the Hotel Operations Manager. This energetic leadership role requires a focus on guest experiences and effective team management. Reporting directly to the General Manager, you will be responsible for ensuring that all hotel departments—ranging from Guest Services to Food & Beverage—deliver outstanding service.

Your hands-on approach will drive performance, compliance, and operational efficiencies through strategic collaboration with the team. Key Responsibilities:

- Direct daily operations across all hotel areas
- Maintain and exceed established hotel service standards
- Lead and develop managers and staff for optimal performance
- Partner with HR on recruitment and employee development
- Use guest feedback to enhance service delivery Requirements:
- Proven management experience in hospitality
- Strong background in hotel operations
- Leadership and coaching skills
- Experience with budgeting and financial management
- Passionate about hospitality and guest satisfaction Lead your team to success at JAG Hotel by delivering unparalleled guest experiences.

📌 Hotel Operations Manager at JAG (St. John's)
🏢 Steele Hotels
📍 St. John's