Join IBM Consulting as an Infrastructure Support Specialist, where your skills in infrastructure management and strategic risk assessment will support vital client relationships and innovation. As a key member of our Platform Engineering Services, you will focus on delivering exceptional technical support while ensuring compliance with SLAs.
Your responsibilities will include analyzing incidents, provisioning infrastructure, and enhancing IT resilience through proactive risk management strategies. Key Responsibilities:
- Resolve infrastructure-related incidents swiftly to minimize downtime
- Provision, deploy, and migrate infrastructure products seamlessly
- Conduct thorough risk assessments to identify vulnerabilities
- Support infrastructure products in line with client requirements
- Develop strategies to maintain high service resilience Requirements:
- Solid background in large-scale infrastructure management
- Proven ability in risk assessment and mitigation
- Knowledge of security principles and regulatory compliance
- Expertise in incident resolution processes
- Experience in ensuring IT service continuity plans Bring your technical acumen and customer focus to IBM Consulting, enhancing our clients’ operational success.
📌 IBM Infrastructure Support Specialist Role (Calgary)
🏢 IBM
📍 Calgary