Job Scope & Responsibilities

- Maintain workflow of products to the operations team in a timely manner
- Inspect product samples and ensure they follow the client’s requirements
- Forward all inbound related issues to Compliance supervisor to decrease errors
- Maintain an accurate Appointment Schedule Log
- Create and update inspections and non-compliances records in the Compliance system
- Support Customer Team Lead and Operations team
- Advise customer and operations team of any receiving discrepancies, quality assurance issues or additional inbound observed issues
- Process receiving packages, verify receipts, packing slips and BOLs
- Filing of all inbound related documentation
- Daily client interaction via compliance system, email, phone and in person
- Build a healthy working atmosphere where teamwork, communication, and a strong focus on Domain culture and values are expected
- Other duties as may be assigned

Experience

- High School Diploma
- Previous Customer Service experience
- Experience using Warehouse Management Systems

Competencies

- Experience in Customer Service
- Ability to work independently and achieve results
- Experience in working with a warehouse management system

- Strong organizational skills




- Personable with good interpersonal and communication skills
- Proficient in MS Office (Excel, Word, Outlook etc.)
- Ability to multi-task in a fast-paced result orientated environment
- Proven analytical and problem-solving skills

Domain Logistics is committed to fostering a diverse workforce founded on the principle of equal opportunity employment, in an environment free of discrimination and harassment. We encourage people of all ages and from underrepresented groups to apply to be part of our team. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code; Domain Logistics will provide reasonable accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require.

Job Types: Full-time, Permanent

Pay: $45,000.00 per year

Advantages

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:
- French not required

Work Location: In person

📌 Inbound Compliance Coordinator (Weekend/Day Shift - Sunday - Thursday) (Guelph)
🏢 Domain Logistics
📍 Guelph