Take the lead in CRM and digital marketing as a Senior Account Supervisor at INNOCEAN Canada. Enjoy a collaborative hybrid work model while ensuring successful client programs.
We’re looking for a candidate with 4–5+ years of experience in CRM, who can oversee Kia’s multifaceted lifecycle journeys. In this pivotal position, you’ll translate client goals into actionable CRM strategies while managing multiple engagements across teams. Your role will ensure that campaigns are not just delivered, but optimized for efficiency and results.
Key Responsibilities:
• Oversee day-to-day management of CRM programs for Kia • Build strong client relationships while delivering actionable briefs • Manage various workstreams while identifying risks proactively • Collaborate with technical teams for smooth implementation • Analyze customer data to enhance journey effectiveness
Requirements: • 4–5+ years in CRM and digital marketing fields • Deep knowledge of lifecycle marketing principles • Hands-on experience with Salesforce Marketing Cloud or similar • Robust project management and communication skills • Ability to derive insights from marketing performance data
Shape the future of customer experiences through your expertise at INNOCEAN Canada.