Associate Director - Health Vancouver

Date: Sep 15, 2026

Location: Current Westminster, BC, CA

Company: Lookout Housing and Health Society

Employment Status

Full Time - Temporary

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We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

Based in Vancouver BC

Salary

Hourly $43.17 - $46.99

Shift

Monday through Friday 08:00-16:00 Hours

Position Summary

Reporting to the Director of Health, this position provides the highest level of support to both Health and HousingOperations within the region assigned. Key duties and responsibilities include assisting, supporting, developing, planning, design and delivery of Lookout’s services to vulnerable adults under the Strategic Plan and ongoing work plans. The Associate Director ensures all clients receive the appropriate service and that staff receive the appropriate training; that the goals and philosophy of the Society and programs are met; maintain a minimal-barrier, open door service to adults who are disenfranchised from other services.

Qualification & Requirement

Education, Training And Experience

- Completion of a university degree in social services or related field
- Three (3) years of recent related experience working in a non-profit environment including at least two (2) years’ experience in managing programs and overseeing personnel or an equivalent combination of education, training and experience
- Must have current Basic First Aid Training Certificate; Crisis Intervention Skills Training
- Criminal Record Clearance – Vulnerable Sector
- Must have bondable
- Must have a valid class 5 BC Driver’s License

Skills And Abilities

- Demonstrated strong ability to work effectively with others in a supervisory position
- Demonstrated excellent communication skills, both verbal and written
- Demonstrated ability to manage large workload with multiple priorities




- Demonstrated excellent planning and organizational skills
- Demonstrated good judgment skills, tact and discretion

Job Duties

- Assists the development of Service Programs, and supports the development of organizational systems to reflect program roles and contractual obligations
- Ensures and builds operations that comply with all required regulations such as but not limited to Occupational Health and Safety, and WHMIS
- Investigates complaints, trends, assignments and accepts suggestions concerning the operations of programs, and instigates the appropriate action or refers the recommended action to the related Director
- Assists with providing operations input for development proposals
- Ensures and upholds comprehensive regulatory adherence, implementation, and compliance across all operations
- Supports diverse programs with unique operational needs, deliverables and guest complexities
- Contributes to strategic planning, innovation and growth of regional operations
- Assists with developing, fostering and overseeing collaborative partnerships that enhance operational services and strategic initiatives
- Monitors expenditure statements monthly and makes budget recommendations to the related Director.
- Assists in the development of necessary documentation and reporting systems to maintain accurate records and communication
- Assists with providing operational input on new and ongoing property management and concerns. Monitors and supports the development of efficient Preventative Maintenance Programs to meet financial and resident needs as well as governing regulations
- Participates in and ensures that site leadership contribute fully into the activities related to COR, COA, PQI, and RASIC etc. Trauma Informed Practice and Unbreakable Wellness,



and any other wellness programs as defined
- Ensures that operations comply with all required regulations and Contractual agreements, Health and Safety Standards and Regulations including WHMIS
- Assist the Director of Health in attaining the Society's strategic goals both for health and housing operations. Assists in the development of policy statements, reviews and enforces operating policy and procedures, recommending policy changes to the Director of Health
- Ensures clients receive the pertinent services, and that the goals of each program are met. Revises services, and develops services/programs/ activities not currently offered; works cooperatively with such services, shares resources, arranges access to resources of other services
- Ensures clients' rights of privacy and confidentiality are maintained in accord with policy, and as required by law or contractual agreement. Ensures compliance with FIOPPA and PIPA
- Develops staffing plans and recommends staffing levels to accomplish objectives, including revisions to staffing levels as necessary as operational requirements change
- Participates as a member of the leadership team by attending meetings and serving on committees as required; liaises closely with other Lookout programs, ensuring co-ordination; cooperatively identifies and addresses service needs
- Assists and maintains contacts with community partners and government agencies, donor and volunteer-groups and other supporters
- Participates in the development and management of a well-integrated peer/ volunteer/student program providing appropriate feedback
- Responsible for complying with and contributing to all aspects of health and safety program
- Other duties as required.

Closing Date

Applications will be accepted until September 22, 2026 at 5:00 pm

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Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

📌 Job Title Associate Director - Health Vancouver (New Westminster)
🏢 Lookout Housing + Health Society
📍 New Westminster