Lead transformative AI initiatives as a Solutions Architect at Genesys. Shape enterprise-level customer experiences through cutting-edge AI architectures and collaboration.

In this role, the Principal AI Solutions Architect will guide customers in Canada through their AI journey, from concept to production. You'll work closely with business and technology leaders, ensuring that AI strategies effectively meet customer experience objectives. Your leadership in architecture and rapid prototyping will deliver impactful enterprise solutions that drive meaningful results.

Key Responsibilities:



• Facilitate technical engagement and architecture design • Optimize solutions for business value and operational efficiency • Champion responsible AI practices in architecture • Develop integration patterns for enterprise applications • Guide customers in evolving their AI maturity

Requirements: • More than 8 years of hands-on industry experience • Expertise in AI and automation solution deployment • Proficiency in cloud architectures like Google Cloud • Strong understanding of data integration and APIs • Ability to influence and engage cross-functional teams

Harness the power of AI to create meaningful customer experiences with Genesys.

📌 Lead AI Solutions Architect Role (Toronto)
🏢 Socket.dev
📍 Toronto