Become a key player in Air Liquide Canada by supervising their Customer Experience Center. This leadership position requires a focus on team empowerment and excellent customer service delivery. In this role, you will coach and lead a dedicated team of Customer Experience Representatives. Your leadership will be crucial for resolving complex customer challenges and enhancing operational efficiency while driving profitable sales growth within the organization. Key Responsibilities:

- Lead and evaluate Customer Experience Representatives’ performance
- Oversee daily activities and improve customer inquiry resolution
- act as the primary contact for customer escalations
- Support sales processes and manage pricing strategies
- Conduct sales analysis to inform team strategy Requirements:
- Bachelor’s degree in Business or relevant field
- 5-7 years of supervisory experience in customer service
- Experience with PowerBI, SAP, and Salesforce systems
- Strong communication and relationship-building skills
- Experience with industrial products preferred Empower your team and enhance the customer experience in Air Liquide’s energetic environment.

📌 Lead Customer Experience at Air Liquide Canada (Edmonton)
🏢 Air Liquide
📍 Edmonton