Elevate customer service as a Lead Service Manager at Hy-Vee. Engage with customers, manage staff, and ensure a welcoming environment across all store departments. Hy-Vee is hiring a Lead Service Manager who will play a key role in keeping the store operational and customer-focused. You will supervise staff activities, coordinate scheduling, and uphold a collaborative store culture.

Key duties include training employees, managing customer interactions, and overseeing merchandising activities to meet store demands. Key Responsibilities:

- Deliver exceptional service by greeting customers warmly
- Coordinate employee schedules and training sessions
- Supervise store operations in the Department Manager's absence
- Manage customer complaints professionally
- Monitor merchandise quality and order accuracy Requirements:
- High school diploma or equivalent experience required
- Two years of relevant experience preferred
- Robust leadership skills to navigate retail challenges
- Ability to perform calculations and interpret data
- Experience with managing team dynamics and performance evaluations Lead and inspire the Hy-Vee team through your commitment to service excellence.

📌 Lead Service Manager at Hy-Vee (London)
🏢 hyvee
📍 London