Become the Lead Service Manager at The New Age Group and transform service operations through creative leadership and technical expertise. Drive high standards in customer service and team development. In this pivotal role, you will manage and lead the Service Department’s operations, focusing on maximizing customer satisfaction and technician efficiency.

The position requires a balance of strong leadership abilities and technical knowledge to guide teams in providing superior service delivery. Key Responsibilities:

- Lead and train service staff for optimal performance
- Supervise service operations and scheduling
- Resolve customer issues and ensure satisfaction
- Conduct quality audits and service reviews
- Maintain an up-to-date knowledge base Requirements:
- Experienced in service management or technical leadership
- Familiar with security technology systems
- Skills in training and staff development
- Ability to manage SOP updates and quality assurance
- Committed to promoting a safe work environment Shape the future of service excellence as the Lead Service Manager at The New Age Group.

📌 Lead Service Manager at The New Age Group (Concord)
🏢 New Age Group
📍 Concord