Leadership Role: Customer Service Supervisor (Calgary)

Leadership Role: Customer Service Supervisor (Calgary)

23 Sep
|
LASIK MD
|
Calgary

23 Sep

LASIK MD

Calgary

Become a Customer Service Supervisor at LASIK MD, where improving patients’ eyesight meets exceptional service. Oversee clinic operations while fostering a professional, caring environment. In this role, you will lead a team at LASIK MD, ensuring patient satisfaction through efficient service and emotional support.

Your leadership will focus on maintaining an organized clinic and addressing patient inquiries promptly, making a significant impact in their journey. Contribute to the organization's mission of excellence in care. Key Responsibilities:

- Ensure smooth clinic traffic and minimize wait times
- Provide leadership and mentorship to clinic staff
- Use problem-solving to address patient issues quickly
- Document patient interactions and manage records
- Support Risk Management by reporting safety concerns Requirements:
- Excellent English communication abilities
- Proven experience in a leadership or supervisory capacity
- Solid customer service orientation
- Proficient in Microsoft 365 and familiar with EMR
- Willingness to travel between clinic locations for training Lead the way in patient care and team success at LASIK MD in this essential supervisory role.

📌 Leadership Role: Customer Service Supervisor (Calgary)
🏢 LASIK MD
📍 Calgary

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