Elevate customer experiences as a Customer Enablement Manager at Lightspeed, specializing in golf industry implementations. Lead onboarding efforts ensuring customer satisfaction. This role requires a tech-savvy individual with a solid background in project management.
You will drive the onboarding lifecycle for new clients, collaborating with Sales and other internal teams to create customized onboarding experiences. A keen understanding of Lightspeed’s products will set you apart in delivering timely, high-quality results. Key Responsibilities:
- Direct customer onboarding and establish solid relationships
- Work with Sales to create personalized onboarding plans
- Conduct project planning and coordinate training sessions
- Monitor the onboarding pipeline for progress and quality
- Actively refine processes based on feedback Requirements:
- 3-5 years in implementation or project management roles
- Background in the golf sector
- Proficient in managing complex onboarding projects
- Bachelor’s degree or equivalent experience
- Knowledge of SaaS ecosystems and integrations Bring your project management and communication skills to Lightspeed to drive successful customer onboarding in the golf industry.