Job Overview

We are hiring for a full-time position for medical office assistant to join our healthcare team. We offer flexible working hours between 35 to 45 hours per week on average. Our office is open Monday through Saturday. We currently employee 3 long-term medical office assistants. We are looking to add 1 individual to the team as we have 2 new physicians joining our office shortly. Our EMR is MedAccess.

Duties

- Greet patients and visitors
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Maintain accurate electronic medical records (EMRs) using MedAccess, ensuring confidentiality and organization
- Verify patient insurance information and assist with billing or payment processing as needed
- Prepare exam rooms, update patient charts, and assist with administrative tasks related to patient intake and check-out
- Coordinate appointment scheduling, cancellations, and follow-up reminders efficiently




- Support the medical team by handling administrative duties such as filing, faxing, and data entry

Requirements

- Previous experience with MedAccess is preferred but not mandatory
- Robust knowledge of medical terminology to accurately document patient information
- Past experiences preferable but not a requirement
- Excellent organizational skills with attention to detail in managing schedules and records
- Ability to operate multi-line phone systems confidently and professionally
- Demonstrated office experience with proficiency in office equipment and software applications
- It is preferable if the applicant is multilingual, particularly in Punjabi but not a requirement

Work Location: In person Pay: $21.00-$22.00 per hour

Expected hours: 35.0 – 45.0 per week

Benefits

- Flexible schedule
- On-site parking

Work Location: In person

📌 Medical Office Assistant (Richmond)
🏢 Ackroyd Medical Centre
📍 Richmond