Overview

Join our Family Medical Clinic as a Medical Office Assistant, where your energy and organizational skills will help create a seamless experience for patients. In this vital role, you will be the friendly face at the front desk, managing patient interactions, scheduling appointments, and ensuring smooth administrative operations.

Responsibilities

- Greet patients, verify their information, and check them in efficiently using electronic medical records systems.
- Manage phone systems to answer inquiries, schedule appointments, and direct calls appropriately.
- Prepare patient charts, bring patients into rooms and obtain patient vitals.
- Assist in the preparation of immunizations as needed.
- Maintain organized office flow by managing appointment schedules and coordinating with healthcare providers.
- Support medical staff by handling administrative tasks such as filing, faxing, and data entry using Telus PS Suites software.
- Ensure compliance with privacy regulations by safeguarding patient information and maintaining confidentiality at all times.

Experience

- High school diploma or equivalent required




- Diploma or higher in medical office administration or related field
- Previous experience working in a dental or medical office environment is highly preferred.
- Proficiency with electronic health records systems is essential for daily operations (experience with Telus PS Suites preferred).
- Robust knowledge of medical terminology to accurately interpret clinical notes and patient records.
- Demonstrated experience as a front desk receptionist or administrative assistant in healthcare settings.
- Excellent communication skills for managing phone systems and interacting professionally with patients and staff.
- Office experience that includes handling busy schedules, multi-tasking effectively, and maintaining organization under pressure.

This role is perfect for motivated individuals eager to contribute to a compassionate healthcare environment while honing their administrative skills!

Pay: $18.00-$22.00 per hour

Work Location: In person

📌 Medical Office Assistant (London)
🏢 Richmond Medicare - Family Medicine Clinic
📍 London