About the Role The Operations Manager is the communication hub of our business — coordinating sales, production, packaging, inventory, and delivery so customers get high-quality products accurately and on time. You'll work closely with our production and packaging teams to align schedules and inventory, catch issues before they affect customers, and drive continuous improvement across the operation.

About Us

At Pioneer Butchery, we craft premium smoked meats, cured meats, fresh sausages, and specialty products using locally sourced, naturally raised meats. Built on precision, consistency, and craftsmanship, we take pride in producing exceptional products that our customers trust.

As we grow, we're looking for an Operations Manager to keep our day-to-day running smoothly. If you enjoy hands-on work, thrive in a fast-paced environment, and take pride in doing things the right way, we'd love to meet you.

What You'll Do

- Serve as the primary point of contact for customer order communication, responding promptly and keeping customers informed of any delays or changes
- Review and prioritize incoming orders daily, coordinating with production and packaging to ensure on-time fulfillment
- Monitor inventory levels, maintain accurate records, and work with production leaders to plan around customer demand
- Help develop daily and weekly production and packaging plans, balancing staffing, inventory, and deadlines
- Oversee order fulfillment from packaging through delivery, resolving logistical issues as they arise
- Directly supervise the Delivery Driver — scheduling routes, providing feedback,



and ensuring accurate documentation
- Identify and implement process improvements that reduce waste and increase efficiency
- Maintain and update Standard Operating Procedures and operational records
- Act as the central link between Production, Packaging, Inventory, and Delivery

Qualifications

- Track record of strong organizational, planning, and problem-solving skills
- Excellent communication and customer service abilities
- Comfortable prioritizing multiple tasks in a fast-paced production environment
- Experience with inventory management, logistics, or scheduling
- Leadership experience or a track record of coordinating across teams
- Proficiency with inventory and order management systems
- Attention to detail and a continuous improvement mindset
- Valid Alberta Class 5 driver’s licence with a clean driving record
- Comfortable lifting up to 25 kg (55 lbs) regularly
- Professional, courteous, and customer-focused
- Available Monday to Friday, 7:00 AM – 3:30 PM, with overtime as required

Reporting Structure Reports to the General Manager / Owners. Directly supervises the Delivery Driver, and works closely with Production and Packaging Team Leaders.

How to Apply

If this sounds like you, we'd love to hear from you. Apply with your resume through Indeed and include a brief note on why you think you would be a good fit to join our team!

Pay: From $24.00 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- Life insurance
- In office parking
- Store discount

Work Location: In person

📌 Operations Manager (Calgary)
🏢 Pioneer Butchery u0026 Charcuterie
📍 Calgary