Patient Experience Coordinator – Medical Aesthetics (Vancouver)

Patient Experience Coordinator – Medical Aesthetics (Vancouver)

23 Sep
|
Vancouver Laser u0026 Skin Care Centre
|
Vancouver

23 Sep

Vancouver Laser u0026 Skin Care Centre

Vancouver

We’re Growing — Come Join Our Team!

Vancouver Laser & Skin Care Centre is expanding, and we’re looking for enthusiastic, outgoing people who love beauty, skincare and working with people to join our growing team.

If you're someone who loves creating a great customer experience, enjoys a busy and energetic workplace, and is interested in the world of medical aesthetics, we'd love to meet you.

Experience in medical aesthetics is an asset, but definitely isn't essential. We're looking for people with the right attitude, strong communication skills and a genuine desire to learn and grow with us.

The Role

As a Patient Experience Coordinator, you'll be one of the first people our clients meet and an important part of their experience at VLSC. You'll get to know our clients, help coordinate their visits, introduce them to our treatments and skincare, and make sure they feel welcomed and looked after from the moment they contact us.

Your day will include

- Welcoming and assisting clients in person, by phone and through digital communication
- Booking, confirming and rebooking appointments
- Learning about our aesthetic treatments, technologies and skincare products so you can confidently assist clients
- Building relationships with new and existing clients
- Following up with clients and helping them throughout their treatment journey
- Supporting our treatment providers and helping keep the clinic running smoothly
- Processing transactions and maintaining accurate client information
- Contributing to a positive, energetic and professional clinic environment





Who We're Looking For We're particularly interested in people who are:
- Warm, enthusiastic and confident
- Naturally positive at talking to and connecting with people
- Interested in beauty, skincare, wellness and medical aesthetics
- Comfortable recommending products and services
- Motivated and willing to learn
- Organized and able to manage multiple priorities
- Reliable and professional
- Team-oriented and willing to jump in where needed

Experience in customer service, hospitality, retail, beauty, skincare or aesthetics is an asset. Experience with scheduling or clinic software is also helpful, but we can train the right person. Why Join VLSC?

We've been part of Vancouver's medical aesthetics community for many years, and we're continuing to grow. This is an opportunity to join an established clinic while learning about some of the newest technologies and treatments in the industry.

Our team members receive

- $18–$22/hour, depending on experience
- Staff discounts on skincare
- Discounted and complimentary treatments
- Ongoing training and education
- Opportunities to learn about medical aesthetics and advanced skincare
- On-site gym access
- Opportunities for advancement into other area of our business
- A supportive, professional and energetic team environment

Interested? Send us your resume and tell us a little about yourself and why you'd like to work in medical aesthetics.

Email: [email protected]

Pay: $20.00-$22.00 per hour

Expected hours: 18.0 – 40.0 per week

Work Location: In person

📌 Patient Experience Coordinator – Medical Aesthetics (Vancouver)
🏢 Vancouver Laser u0026 Skin Care Centre
📍 Vancouver

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