Description

We are seeking a dedicated and professional Patient Services Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our patients and ensuring a positive experience at our Care Center.

Key Responsibilities:

- Greet patients warmly upon arrival and assist them with any inquiries.

- Help patients complete necessary forms accurately and efficiently.

- Verify insurance information and collect copays or past due balances.

- Reach out to patients to schedule physicals and follow-up appointments.

- Maintain a positive and professional image of the Care Center to the public.

Skills and Qualifications:

- Excellent communication and interpersonal skills.

- Strong attention to detail and organizational abilities.

- Proficient in handling sensitive information with confidentiality.

- Ability to work in a fast-paced environment and manage multiple tasks.

- Previous experience in a healthcare or customer service role is preferred.

Benefits Available:

- Multiple medical and prescription coverage options

- Dental and vision care plans

- Health Savings Accounts (HSAs), where applicable





- Flexible Spending Accounts (FSAs)

- Voluntary critical illness, cancer, and accident insurance

- Voluntary hospital indemnity coverage

- Voluntary short-term and long-term disability insurance

- Voluntary term life insurance and AD&D; (Accidental Death & Dismemberment)

- 401(k) retirement savings plan

- Group Auto and Gomeowners Insurance Discounts

We are committed to creating a diverse and inclusive workplace. All qualified applicants are encouraged to apply.

Requirements

Excellent customer service skills.

Effective verbal and written communication skills.

Demonstrate professionalism, confidentiality, and diplomacy and can serve a wide range of employees and patients.

Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization.

Commitment to excellence and high standards

Detail oriented with robust follow-up initiative

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

📌 Patient Service Representative (Bridgewater)
🏢 Advocare
📍 Bridgewater