Join Export Development Canada (EDC) as a Principal Enterprise Workflow Platform Architect focusing on ServiceNow CSM and Automation. This crucial role is dedicated to helping Canadian businesses thrive in global markets. In this permanent position, you will lead the strategy and execution of workflow solutions on the ServiceNow platform, operating within a hybrid work model.

Your contributions will help businesses mitigate risks, seize opportunities, and improve service management. Shape the architectural framework through innovation and expert insights. Key Responsibilities:

- Develop and architect ServiceNow CSM solutions
- Enhance workflow and automation efficiencies
- Collaborate with cross-functional teams on business needs
- Analyze and implement innovative solutions for customers
- Maintain and enhance existing systems for optimal performance Requirements:
- Expertise in ServiceNow and automation frameworks
- Minimum of 5 years in enterprise architecture roles
- Robust analytical skills and solution-oriented mindset
- Effective communication for stakeholder management
- Passion for fostering Canadian business success Elevate service management and workflow efficiency at EDC with your architectural vision and leadership.

📌 Principal Architect for ServiceNow Workflows (Montreal)
🏢 Export Development Canada | Exportation et développement Canada
📍 Montreal