What is the opportunity? As a Product Owner within Digital Security Credential & Data Intelligence, you own the backlog and outcomes for one agile squad on RBC’s Digital Security Product team. This work requires a balance of creating seamless user experiences while ensuring a high standard of protection for our clients and the organization.
You will be working on:
Login ID and Passwords: aligning to standards, managing large scale change management
Digital Enrolment & Password resets: creating secure and seamless experiences to onboard clients onto all our digital channels and the ability to manage their passwords.
Trusted device: driving the adoption, and creating new pathways for clients to trust their devices.
Data Intelligence: managing or implementing device analytics, behavioral biometrics, geolocation data and integrate them to drive improve risk management and improved customer experience.
What will you do?
Own and prioritize your squad’s backlog against platform adoption, migration, and client experience outcomes
Write clear stories and acceptance criteria; make and communicate trade-off decisions with pace
Partner daily with engineering, design, and architecture as an embedded squad member
Lead agile ceremonies and keep a dependency-heavy delivery plan honest and visible
Work directly with partner line of business, product and technology teams, understand their constraints, unblock their integration, and make adoption the path of least resistance
Build and maintain the documentation, self-service tooling, and onboarding assets that scale the platform beyond your own capacity
Instrument and report on adoption, authentication success, latency, and incident metrics
Ensuring we have proper monitoring built in, and all the reporting to meet audit expectations
What do you need to succeed? Must-have
4+ years in product ownership, product management, business analysis, or a comparable role delivering digital or technology products
Comfort working across business and technology,
API-level conversations and executive-readable summaries in the same day
Experience in agile delivery with genuine backlog ownership
Strong stakeholder skills; you can hold a standard and keep a partner team on your side
Clear, concise written and verbal communication
Baseline understanding of authentication, SSO, or identity concepts and a real appetite to go deeper
High personal ownership and resilience, migrations rarely go exactly to plan
Change management experience, working closely with enablement teams ensuring transparency in what is changing
Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs
Nice-to-have
Experience with platform, API, or internal-customer products
Familiarity with SSO, OIDC/OAuth 2.0, SAML, MFA, or CIAM platforms
Prior involvement in a system migration, decommissioning, or consolidation program
Financial services, fintech, or payments background
SQL, analytics tooling, or experimentation experience
Agile certification (CSPO, SAFe POPM) or equivalent applied experience
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services
Opportunities to do challenging work
Job Skills Agile Methodology, API Management, Backlog Management, Business Analysis, Communication, Create User Stories, Digital Channels, Identity Access Management (IAM), Product Development Lifecycle, Product Management, Single Sign-On (SSO), Stakeholder Management
Additional Job Details Address: 1 PLACE VILLE MARIE:MONTRÉAL
City: Montréal
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: PERSONAL & COMMERCIAL BANKING
Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-09-18
Application Deadline: 2026-10-03
Note Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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📌 Product Owner, Digital Security Credential & Data Intelligence (Toronto)
🏢 RBC
📍 Toronto